Welcome to Lumina Consultancy We are a professional real estate consultancy firm specializing in property transactions including buying, selling, investment, and advisory services.

All transactions and services are handled directly by Lumina Consultancy’s certified in-house professionals — we do not engage third-party brokers or agents.

This Privacy Policy explains how we collect, use, protect, and share your information when you access our Website (www.luminaconsultancy.in) and related services (“Services”). By using our Services, you agree to the terms described here. If you do not agree, please refrain from using our Services.

1.Why We Collect Information from You

We collect the following types of information:

  • Personal Identification Information: Full name, contact number, email address, residential address.
  • Personal Identification Information: Property type (residential, commercial, land), budget, location preference, ownership status, transaction intent (buying/selling).
  • Financial and Legal Information: Proof of funds, financial pre-approval documents, ownership/title documents, identity verification (as applicable under Indian real estate regulations).
  • Technical Information: IP address, device type, browser type, interaction data on our Website.
  • Cookies and Tracking: Session and persistent cookies to manage login, preferences, and browsing activity.

2. Purpose of Collecting Information

We collect information to:

  • Assist you in buying, selling, or investing in real estate properties.
  • Match you with properties according to your stated preferences and needs.
  • Perform due diligence checks for ownership, compliance, and legal verification.
  • Personalize and optimize your browsing and service experience.
  • Send you important updates, property alerts, and service communications.

3. How We Use Your Information

Your information is used to:

  • Facilitate property sales, purchases, rentals, and investments through Lumina Consultancy’s in-house consultants.
  • Provide personalized property recommendations.
  • Support legal documentation, ownership verification, and regulatory compliance as required under law.
  • Communicate important notices about your transactions.

We do not sell, rent, or share your personal information with external brokers, agents, or unrelated third parties.

4. Information Sharing

We share your information:

  • Internally within Lumina Consultancy’s trusted team to handle your transaction.
  • With legal or government authorities if required for regulatory, legal, or title clearance purposes.
  • With banks or financial institutions, strictly with your permission, for mortgage or financial verification..
  • In the event of a corporate restructuring, with necessary confidentiality protections.

5. Your Responsibilities

We share your information:

  • Provide accurate information.
  • Protect your login credentials.
  • Notify us immediately in case of unauthorized account access.

6. Cookies

We use cookies to:

  • Maintain secure sessions.
  • Improve site functionality.
  • Analyse usage patterns to enhance services.

7. Policy Changes

We may update this Privacy Policy from time to time. Significant changes will be communicated on our Website.

8. Contact Us

For any privacy-related queries or requests:

  • Email: luminaconsultancy57@gmail.com
  • Phone: 8360491569
  • Address: Sco 7 first’ floor, Harmony Business Center, Bhabat, Zirakpur 140603